General conditions

Introduction

This document establishes the conditions governing the use of the website and the purchase of products offered through DOMANCI.

Please read these General Terms and Conditions of Sale, our Privacy Policy, and our Cookies Policy carefully before using this website. By using this website or placing an order through it, you agree to these terms and our policies. If you do not agree with any of the provisions of these terms and conditions, you must not use this website.

If you have any questions, you may contact us using the details provided in the section below.

Our details

The sale of products through this website is carried out by VELADE YACHTS SL, a Spanish company with Tax ID (NIF): B42547646, with registered office at C/ MAYOR, 6. 03140 Guardamar del Segura, Alicante, Spain.

Activity: retail sale of medical, optical, orthopedic and photographic instruments.
CNAE: 4774 - Retail sale of medical and orthopedic goods in specialized stores.
Contact email: info@domanci.com.
Website: DOMANCI.

Hereinafter, the entity may be referred to as DOMANCI, we, our store, or the seller.

Your data and your visits to this website

The personal data you provide will be processed in accordance with our Privacy Policy. By using this website, you consent to such processing and confirm that all information provided is true, accurate, and up to date.

Use of our website

By using this website and placing orders through it, you agree to:

- Place legally valid orders or requests.
- Not place fraudulent orders or orders using third-party data without authorization.
- Not use the online store for illegal or abusive purposes.
- Not resell products without express authorization.
- Provide accurate and truthful contact and personal information.
- Not introduce viruses or malicious software.

If an order is reasonably considered fraudulent, DOMANCI may cancel it and notify the relevant authorities.

By placing an order, you confirm that you are at least 18 years old and have the legal capacity to enter into contracts.

Product and service availability

All orders are subject to product availability. Despite our efforts, stock errors or supplier issues may occur.

If a product is unavailable, the customer will be informed and may choose between:

- A new estimated delivery time.
- A replacement product of similar characteristics.
- Full or partial cancellation of the order.
- A refund of the amount paid.

How to place an order

To place an order, you must select products, add them to the cart, fill in the required information, and confirm the purchase and payment.

The process may include:

- Selecting products.
- Adding them to the cart.
- Entering delivery details.
- Choosing shipping and payment methods.
- Reviewing the order summary.
- Accepting the applicable terms.
- Confirming the purchase.

Prices include VAT unless otherwise stated. The final price is the one shown before payment.

Error correction

Before confirming the order, the customer may review and correct their data.

After purchase, they may contact DOMANCI at info@domanci.com for possible corrections.

Secure SSL payment

DOMANCI uses secure and encrypted payment systems.

Available payment methods will be shown during checkout.

Shipping and delivery times

Delivery times are estimates and may vary due to external factors.

Returns and cancellations

The customer has the right of withdrawal in accordance with applicable law.

Warranties

Products are covered by the legal warranty applicable under current regulations.

Applicable law

These terms are governed by Spanish law.