Privacy Policy
Basic information on data protection
In compliance with Regulation (EU) 2016/679, General Data Protection Regulation, and Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights, the user is informed that the personal data voluntarily provided through this website will be processed by VELADE YACHTS SL, as data controller.
The data may be provided, among other means, through contact forms, registration forms, purchase processes, subscription to commercial communications, customer service, or any other means enabled on the website.
By providing their personal data, the user declares that the information provided is true, accurate, complete, and up to date, and agrees that such data will be processed in accordance with this Privacy Policy.
Data controller
The data controller of the personal data collected through this website is:
Company name: VELADE YACHTS SL
Tax ID (NIF): B42547646
Registered address: Calle Mayor, 6, 03140, Guardamar del Segura, Alacant/Alicante, Spain.
Email: info@domanci.com
Activity: retail trade of medical, optical, orthopedic, and photographic instruments.
CNAE: 4774 - Retail sale of medical and orthopedic goods in specialized stores.
Website: DOMANCI.
Purposes of processing
DOMANCI may process the user’s personal data for the following purposes:
- Manage user registration on the website, when applicable.
- Process orders, purchases, payments, shipments, returns, warranties, and related services.
- Manage queries, information requests, complaints, claims, or communications sent by the user.
- Provide customer service and support related to products or orders.
- Issue invoices, purchase receipts, and administrative or accounting documentation.
- Comply with legal, tax, accounting, administrative, and consumer obligations.
- Send commercial communications, promotions, news, or information about DOMANCI products and services, provided there is a legal basis for doing so.
- Perform statistical, technical, and website/service improvement analysis.
- Prevent fraud, misuse, unauthorized access, or activities contrary to the law or website terms of use.
Legal basis for processing
The legal basis for processing personal data depends on the specific purpose for which it is processed.
Processing necessary to manage orders, payments, shipments, returns, warranties, and customer support related to a purchase is based on the performance of a contract or the application of pre-contractual measures requested by the user.
Processing necessary to comply with tax, accounting, administrative, legal, or consumer obligations is based on compliance with legal obligations applicable to DOMANCI.
Processing of data to respond to user inquiries or requests may be based on the user’s consent, pre-contractual measures, or DOMANCI’s legitimate interest in properly handling such requests.
Sending commercial communications may be based on the user’s consent or, where legally applicable, on DOMANCI’s legitimate interest in informing customers about similar products or services previously contracted.
Processing for security, fraud prevention, technical maintenance, or service improvement purposes may be based on DOMANCI’s legitimate interest in protecting its website, systems, customers, and business activity.
Data processed
DOMANCI may process the following categories of personal data, depending on the relationship with the user:
- Identification data such as name, surname, national ID/tax ID when required, or equivalent data.
- Contact data such as postal address, email address, and phone number.
- Billing and shipping data.
- Data related to orders, purchases, products acquired, incidents, returns, or warranties.
- Access data, user account data, order history, or purchase preferences, where applicable.
- Technical browsing data such as IP address, device identifiers, browser, operating system, access date and time, or information obtained through cookies and similar technologies.
- Any other data voluntarily provided by the user through forms, communications, or processes enabled on the website.
Data retention
Personal data will be retained for as long as necessary to fulfill the purpose for which it was collected and to determine any potential liabilities arising from such purpose and processing.
Data related to orders, billing, tax, accounting, and administrative obligations will be retained for the periods required by applicable law.
Data used for sending commercial communications will be retained until the user withdraws consent or unsubscribes from such communications.
When data is no longer necessary for the purposes for which it was collected, it may remain blocked for the legally required periods to address potential liabilities.
Data recipients
DOMANCI may share user personal data with third parties when necessary to provide the contracted service, comply with legal obligations, or properly manage the customer relationship.
Data may be disclosed, where applicable, to:
- Transport and logistics companies necessary for delivering orders or handling returns.
- Payment service providers, financial institutions, or payment gateways.
- Technology providers, web hosting, maintenance, security, management tools, email, or digital services.
- Consulting, accounting, auditing, or professional services required for tax, accounting, administrative, or legal compliance.
- Public authorities, courts, tribunals, law enforcement agencies, or competent authorities when legally required.
DOMANCI will not sell users’ personal data to third parties.
International data transfers
Some technology providers used by DOMANCI may be located outside the European Economic Area or process data in countries that do not offer an equivalent level of protection to the European one.
In such cases, DOMANCI will ensure that such transfers are carried out with appropriate safeguards provided by applicable regulations, such as adequacy decisions, standard contractual clauses approved by the European Commission, or other legally valid mechanisms.
Commercial communications
DOMANCI may send commercial communications related to its products, services, promotions, news, or relevant content, provided the user has given consent or another legal basis allows it.
The user may object or unsubscribe from commercial communications at any time using the means indicated in each communication or by sending a request to info@domanci.com.
User rights
The user may exercise the rights granted by data protection regulations.
Right of access: allows the user to know whether DOMANCI is processing their personal data and obtain information about such processing.
Right to rectification: allows the correction of inaccurate or incomplete personal data.
Right to erasure: allows the deletion of personal data when, among other reasons, it is no longer necessary for the purposes for which it was collected.
Right to object: allows the user to object to the processing of personal data under certain circumstances, especially when based on legitimate interest.
Right to restriction of processing: allows the restriction of processing in certain cases.
Right to data portability: allows receiving personal data in a structured, commonly used, and machine-readable format and transmitting it to another controller where technically feasible.
Right not to be subject to automated decision-making: allows the user not to be subject to decisions based solely on automated processing, including profiling, where such decisions produce legal effects or significantly affect the user.
The user may also withdraw consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal.
Procedure for exercising rights
To exercise their rights, the user may send a request to DOMANCI by email at:
They may also send a written request to the controller’s registered address:
VELADE YACHTS SL.
Calle Mayor, 6
03140 Guardamar del Segura, Alacant/Alicante
Spain
The request must clearly state the right being exercised and allow the identity of the applicant to be verified. If there are reasonable doubts about identity, DOMANCI may request additional information to confirm it.
DOMANCI will respond to rights requests within the legally established timeframes.
Complaints to the supervisory authority
If the user believes that the processing of their personal data does not comply with applicable regulations, they may file a complaint with the Spanish Data Protection Agency.
Website of the Spanish Data Protection Agency: https://www.aepd.es
Data security
DOMANCI will implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, aiming to prevent loss, misuse, alteration, unauthorized access, or improper disclosure of personal data.
However, the user should be aware that no Internet-connected system can guarantee absolute security.
Data accuracy
The user guarantees that the personal data provided to DOMANCI is true, accurate, and up to date. The user is responsible for notifying any changes to keep the data updated.
Minors
The website is not intended for minors. To make purchases through DOMANCI, the user must be over 18 years old and have sufficient legal capacity to contract.
Changes to the Privacy Policy
DOMANCI reserves the right to modify this Privacy Policy to adapt it to legislative changes, regulatory criteria, technical, operational, or commercial changes.
When significant changes occur, DOMANCI may inform users through the website or other appropriate means.